General Faqs
A hanko (or inkan) is a personal or business seal used in Japan instead of a handwritten signature. It’s essential for signing contracts, banking, and official documents. Foreigners living in Japan may also need one for various formalities.
A: Yes! You can fully customize your hanko with your name in Kanji, Katakana, or English. We offer multiple font styles, materials (wood, Buffalo, Titanium), and sizes for both personal and business use.
Custom hanko are usually made within 2–3 business days in Japan. Some special materials or custom designs may take longer.
Yes! We offer free shipping anywhere in Japan. Just provide your Japanese address—like your home, office, or hotel—and we’ll deliver your hanko quickly and safely.
Yes, we ship to the USA, Canada, UK, Australia, South Korea, Singapore, Hong Kong, Taiwan, UAE, Qatar, Oman, Thailand, and many European countries including:
Germany, France, Italy, Spain, Netherlands, Belgium, Austria, Sweden, Norway, Finland, Denmark, Ireland, Portugal, Switzerland, Poland, Czech Republic, Hungary, Greece, and more.
A $40 international shipping fee applies. Please place your order at least 20 days before your desired delivery date to ensure timely arrival.
Yes! If you're traveling to Japan soon, you can enter your Japanese delivery address (e.g., your hotel or Airbnb) at checkout. We'll ship your hanko for free, ready for pickup after you arrive.